Quality Claim
Management




Objective


Building a solid quality claim is critical to ensure that your request will be successfully received by your supplier.

STS-Certified offers a Quality Claim Management service, aimed at supporting you through the process of reviewing, evaluating, estimating a quality issue, and bring it to your supplier in a constructive and effective manner, so that the claim is successfully acknowledged and taken-care of by the supplier.




Main benefits


  • Build a solid claim that your supplier cannot reject
  • Free Claim Structuring
  • Claim built on tangible evidences
  • Customized service
  • Technical support before, during and after the claim

Features



STS Quality Claim Management service helps you build a solid Quality Claim in 4 steps:


  • Situation Assessment
  • Claim Structuring
  • Claim Filing
  • Follow-up until Settlement


Boasting years of experience in the field of quality and having tested hundreds of thousands of PV modules for hundreds of customers, STS-Certified provides you with a unique knowledge of quality in the field of photovoltaics and helps you build solid claims related to quality issues. This service is available for issues occurring worldwide.